Questions, answered.

We create handcrafted, sculptural jewelry designed to feel expressive, wearable and lasting. Our pieces are shaped by more than 25 years of artisanal experience, Mediterranean visual culture and a strong focus on texture, identity and character.

Most of our rings are adjustable and can be prepared closer to your usual size before shipping.

• S — US 5–7
• M — US 8–10
• L — US 11–12

If you are unsure, size M is the most versatile starting point. You can also contact us through our Contact page.

Most Angels Hoch pieces are made to order in our Barcelona atelier. We prepare each jewel one by one, paying attention to its construction, finish, balance and the way it will be worn.

Most pieces require 2–5 business days to be crafted, finished, protected and packed after the order is received.

With Atelier Priority Dispatch, preparation is usually completed in 1–3 business days. Once ready, every parcel is shipped with tracking. Carrier transit time depends on the destination and selected shipping option. Full information is available in our Shipping Policy.

Atelier Priority Dispatch is an optional atelier-priority service. Your order is prepared in 1–3 business days rather than the usual 2–5 business days.

It prioritises handcrafted preparation and dispatch; carrier transit time remains the same. It is available at checkout for eligible destinations and order values.

Every order includes one branded box for each purchased jewel, a premium fabric pouch, the Angels Hoch brand triptych, an authenticity and four-year warranty card with care information, a thank-you card and a blank gift note.

A complimentary surprise jewel may also be included. Eligibility is limited to one complimentary jewel per customer and delivery address and is reviewed manually after the order is received. Dividing a purchase into several orders does not create additional complimentary jewels. Its type, colour, finish and design vary according to availability. See the complete explanation on What's Included in Your Order.

Yes. Contact us through our Contact page or at info@angelshoch.com. We review each request individually and confirm what is technically possible.

Usually yes, provided the order has not yet been shipped. Contact us as soon as possible through our Contact page.

You can request a return within 30 days from delivery, provided the item is unworn, unused, in its original condition and returned with its original packaging. Return shipping costs are the responsibility of the customer.

Sale items and gift cards are not returnable. For full conditions, read our Returns & Refunds Policy.

Store the jewel dry inside its pouch or box. Avoid perfume, creams, water, humidity and chemical products. Remove it before showering, swimming, sleeping or exercising.

Do not rub or polish the surface and do not use conventional jewelry or silver-cleaning cloths, as friction can affect textured, plated, pigmented or nanoceramic finishes. Read the full Jewelry Care Guide.

Depending on the design, we work with bronze, sterling silver and selected finishes including 18K gold plating, colour applications and nanoceramic protection. The exact information appears in Product Details on each product page.

Our jewelry is created and prepared in our Barcelona atelier through small-scale production and more than 25 years of technical experience.

Yes. We ship internationally and provide a tracking number once the parcel leaves the atelier. Costs and delivery times depend on the destination and selected shipping method.

Yes. Eligible retail purchases are protected by our four-year warranty against covered manufacturing defects under normal use. Each case is reviewed personally. Read the complete 4-Year Warranty.

Yes. Digital Angels Hoch Gift Cards are available when you prefer the recipient to choose their own jewel.